Mobile apps have become an integral part of our daily lives, and their growth shows no signs of slowing down. As user expectations continue to rise, mobile teams must prioritize app stability to deliver a seamless experience that keeps users engaged. In this report, we'll dive into the latest benchmarks on app stability, highlighting key takeaways and insights for mobile excellence.
Key Takeaways
One of the most critical aspects of mobile app success is stability. Our data shows that mobile app stability directly affects user satisfaction, with flawless performance remaining a crucial imperative for achieving high app store ratings. In 2024, we saw an increase in median crash-free sessions to 99.95%, setting the bar even higher for mobile teams.
High-performing mobile teams have set their sights on maintaining 'five 9s' stability, further solidifying this target as a benchmark for excellence. However, it's not just about avoiding crashes; users express discontent with frequent non-fatal stability issues in app store ratings and reviews. A holistic approach to stability and performance is essential for achieving mobile app success.
Success Built on Stability
Our analysis of mobile-specific metrics reveals the correlation between stability and app store ratings remains strong. Low mobile app stability scores continue to be a reliable indicator for low app store ratings, emphasizing the need for mobile teams to prioritize flawless stability to achieve success.
The New Normal for Stability Standards
This year's report highlights the median crash-free session rate as 99.95%, confirming the high level of stability across all apps. The top-performing mobile teams at the 75th percentile maintained a near-flawless score of 99.99% crash-free sessions, solidifying 'five 9s' as a target for highly successful mobile apps.
iOS Regains the Lead
In our latest report, we observed a reversal in stability performance between iOS and Android. iOS regained the lead with a median crash-free session rate of 99.91%, while Android scored 99.80%. Despite this change, Android maintained a respectable level of app stability overall, emphasizing the importance of raising stability targets to achieve good results.
A Marked Difference Between Industries
Our expanded sample size allowed us to analyze various industries' performance in 2024. The Health/Fitness industry took the lead with a median crash-free rate of 99.98%, followed closely by Social/Dating and Telecom at 99.97%. Lifestyle/Sports scored significantly lower, at 99.67%, indicating a potential reflection of their varying scenarios and environments.
Five-nines Stability for Five-star Ratings
App store ratings remain the primary standard against which mobile apps are judged. Our data shows a clear correlation between crash-free rates and star rating, with apps under 3 stars scoring significantly lower median rates. Achieving high app store ratings hinges on delivering stability, emphasizing the importance of prioritizing 'five 9s' stability for five-star ratings.
By focusing on app user experience through stability, mobile teams can set themselves up for success in today's competitive market.