When it comes to creating an exceptional app user experience, usability testing is crucial. But with so many tools available, finding the right one can be overwhelming. In this article, we'll explore the top 18 usability testing tools that can help you validate designs before and after launch, ensuring a seamless experience for your users.

What Are Usability Testing Tools?

Usability testing tools simplify how you recruit users, streamline the process, and provide valuable insights into how people interact with your app. These platforms offer a range of features, from moderated and unmoderated studies to navigation and information architecture analysis.

Top 18 Usability Testing Tools: Features & Pricing

Here's a comparison table to help you get started:

| Tool | Best for | Pricing | G2 Rating |

| --- | --- | --- | --- |

| Maze | AI-first, end-to-end UX research | Free trial plan available. Custom plans for larger enterprises available. | 4.5/5 |

| Lookback | Screen recording and collaborative insights | Starts at $299/year | 4.3/5 |

| UserTesting | Big-budget research studies | Around $40,000/year (not publicly disclosed) | 4.4/5 |

| Optimal Workshop | Information architecture with card sorting, tree testing, and first-click studies | Starts at $199/month billed annually | 4.3/5 |

| Lyssna | Unmoderated tests to validate concepts, layouts, and copy | Free for 3 seats; Paid plans start at $83/month | 4.5/5 |

What Sets Each Tool Apart?

Let's dive deeper into each tool:

Maze

Maze is an AI-first user research platform that helps product teams uncover user insights at the speed of product development. With both moderated and unmoderated research methods, you can put users at the center of every product decision.

Key features include prototype and live website testing, interaction insights (first-click testing and heatmaps), task and UX metrics, and live mobile testing. You'll also get ready-made templates for usability tests, concept validation, copy testing, and more.

Other Notable Tools

  • UserTesting: Ideal for big-budget research studies.
  • Lookback: Perfect for screen recording and collaborative insights.
  • Optimal Workshop: Great for information architecture with card sorting, tree testing, and first-click studies.
  • Lyssna: Excellent for unmoderated tests to validate concepts, layouts, and copy.

By choosing the right usability testing tool, you'll be able to create an app user experience that's both intuitive and enjoyable.