As mobile app developers, we know that crashes can be a major pain point for users. Whether it's a minor annoyance or a catastrophic failure, crashes can lead to lost revenue, negative reviews, and even uninstalls. To mitigate these issues, it's essential to invest in powerful mobile app crash reporting tools. In this article, we'll explore the top 10 mobile crash reporting tools that can help you elevate your app user experience.
Best for Contextual Crash Analytics: UXCam
UXCam is an all-in-one mobile app analytics platform that provides powerful crash-reporting capabilities. With detailed insights into errors and crashes, real-time alerts when an issue occurs, and the ability to match every crash report to tracked sessions, UXCam offers unparalleled contextual insights. This allows you to recreate the exact conditions that caused the app to crash, making it easier to test whether a bug has been fixed.
UXCam's features include:
- Crash Analytics & Integrated Session Replays: Get detailed insights into errors and crashes.
- UI Freeze Analytics: Automatically get alerts when user interactions with your app are impacted by UI freezes.
- App Logs: See every action a user takes – before and after a crash.
- Real-time Alerts: Get push notifications when an error or crash occurs.
UXCam offers a free plan for full access to its crash monitoring and reporting features, plus up to 10,000 monthly sessions. For more than that, you'll need to request a demo for a price tailored to your needs.
Best for Crash Prioritization: Instabug
Instabug is a mobile crash reporting, bug tracking, and performance monitoring tool rolled into one. It helps you troubleshoot issues quickly by providing detailed insights into each crash, along with the ability to record user experience data and generate bug reports. Instabug also offers integrations with project management tools like Jira, Asana, Trello, and Basecamp.
Instabug's features include:
- Crash Severity Detection: Automatically detect the severity of each crash so you know what to fix first.
- User Steps Report: Record user actions sequentially to create bug reports with full context.
- Great Integrations: Connect Instabug to other project management tools to streamline your workflow.
Instabug's free plan doesn't include any kind of alerting features. For access to this basic feature (plus all the other crash reporting features), you'll need to upgrade to Standard ($100+/month).
Best for Dashboard Creation: Raygun
Raygun is a monitoring tool for mobile and web apps that offers quick, highly visual insights into errors and crashes. The tool is built around flexible, modular dashboards that you can customize to fit your needs. It also provides detailed analysis of each crash, including details about the full stack trace, environment, browser, version, class name, host, and more.
Raygun's features include:
- Dashboards: Use modular dashboards to put key information front and center.
- Crash Reports: Get detailed crash reports with full stack trace, environment details, and more.
- Real-Time Alerts: Set up real-time alerts to get notified when crashes occur.
Raygun's pricing is pretty simple – if you want access to crash reporting features, get the Crash Reporting plan ($40/month). You also have access to Real User Monitoring and an APM, both priced at $80 separately.
Best for Custom Workflow Creation: Rollbar
Rollbar is a major player in the mobile and web app crash reporting space, with customers ranging from Duolingo to Twitch. The tool leverages powerful analytics to give you an overview of all crashes, but what really sets this tool apart is its customizable workflows. You can set up custom workflows to trigger a wide range of actions based on crash type, frequency, priority, and even assign specific tasks to team members.
Rollbar's features include:
- Workflows: Set up custom workflows to trigger a range of actions.
- Automated Grouping: Rollbar automatically groups similar errors together to make it easier to identify patterns.
- Crash Prioritization: Get all the details you need to prioritize crash reports.
Rollbar's free plan is decent – you get access to core features with a limit of 5,000 monthly error events. If you need more than that, you can upgrade to Essentials ($12.50/month) or Advanced ($82/month).
Best for Lightweight Crash Reporting: Crashlytics
Crashlytics is part of Google's Firebase platform and is a lightweight crash reporting tool for iOS and Android. It offers a range of features designed to make it easier to identify, prioritize, and fix crashes. You can also set up alerts to get notified when an error occurs.
Crashlytics' features include:
- Automatic Crash Reporting: Get instant insights into crashes without requiring any additional code.
- Customizable Alerts: Set up custom alerts based on crash type, frequency, or priority.
- Prioritized Fixing: Use Crashlytics to prioritize fixing the most critical crashes first.
Crashlytics is free for small projects and provides a range of features at an affordable price.