The development of mobile applications that prioritize user experience is crucial in today's digital landscape. This is particularly important when designing apps for specific populations, such as visually impaired masseurs who require additional accessibility features to mitigate sexual harassment. In this study, we aimed to develop and usability test the Visually Impaired Masseur Assistance Application (VIMAA), a mobile app designed to respond to signs of danger or instances of sexual harassment experienced by visually impaired masseurs.
Our approach harmonized Rapid Application Development (RAD) with qualitative in-depth interviews to ensure the app's effectiveness and user-friendliness. We implemented RAD with an emphasis on four core stages: requirement identification, design workshop, construction, and implementation. Qualitative in-depth interviews were conducted using thematic analysis for usability testing. Functionality testing verified the effectiveness of VIMAA features while requesting help, notification, and feedback.
Pre-testing identified four themes, including traumatic experiences and the need for protection. Post-testing revealed themes such as ease of requesting assistance and switching to speech mode. Visually impaired masseurs perceived VIMAA as user-friendly, practical, and acceptable. The requesting help, notification, and feedback features also worked well. This study presents the effectiveness of VIMAA in establishing a framework that is accessible by a diverse spectrum of visually impaired masseurs.
The insights derived from this research provide valuable perspectives on the preferences of users reliant on mobile applications designed for visually impaired individuals. This knowledge can significantly inform future research and development endeavors in this domain, ultimately enhancing app user experience for visually impaired masseurs.
Implications and Future Directions
This study's findings have significant implications for the development of accessible mobile apps for visually impaired masseurs. The insights gained from this research can be applied to other areas where visual impairment is a factor, such as navigation systems or digital technology designed for aging in place. Furthermore, the study's emphasis on user experience and accessibility highlights the importance of considering the needs of diverse user populations when designing mobile applications.
Conclusion
In conclusion, our study demonstrates the effectiveness of VIMAA in enhancing app user experience for visually impaired masseurs. By prioritizing accessibility and usability, we can create mobile apps that are not only functional but also empowering for users who require additional support. As we move forward, it is essential to continue exploring innovative solutions that prioritize user experience and accessibility, ultimately improving the lives of individuals with visual impairments.