In today's digital age, getting something delivered has never been more convenient. Food delivery was huge in America during the Coronavirus pandemic, as lockdowns swept the nation. Years later, food delivery is just as popular, as customers often incorporate it into their weekly routines. This has caused the restaurant industry to adjust its structure as well, with many restaurants succumbing to the demands of the delivery companies making the most money in order to remain in business.
With the rise of fitness app development, a variety of apps have been created over the years to capitalize on this trend and fulfill consumer demands. While many of these apps are similar in concept, they vary in price, fees, in-app capabilities, and the range of food products available. To help customers make the best decision on which app to use for their next meal, we've rounded up nine of the most notable food delivery services and ranked them from worst to best.
9 Food Delivery Services, Ranked Worst To Best
Caviar (9/10)
Unlike many other food delivery services that are often used for everyday goods or fast food, Caviar aims to bring meals to the most discerning customers. As implied by the name, Caviar is a food delivery service that curates a selection of high-end, gourmet restaurants that might not otherwise offer delivery. First launched in 2012 and becoming a subsidiary of Square in 2014, Caviar was ahead of the curve and considered an early name in the budding industry. Later, in 2019, the app sold to DoorDash for a sizable $410 million, and its star power has dimmed since.
With Caviar, customers can expect to pay $23.40 for a smoothie from Juice Generation, including $3.49 in delivery fees, and an additional $5.20 in fees and taxes.
Toast (8/10)
Founded in 2011, Toast is a food pick-up and delivery service that caters to major cities across the country. When browsing through the local options, it's evident that this app has a smaller, more limited pool of local restaurants in its catalog. While delivery is available, it should be noted that Toast outsources its drivers to Uber and DoorDash.
A benefit of using Toast is that many of its restaurant partners offer free delivery to customers as an incentive to boost sales. However, inconsistent ordering experiences may arise, such as lack of tracking or updates during the ordering process.
Seamless (7/10)
After merging with competitor Grubhub in 2013, the once-popular Seamless app became somewhat neglected in favor of the larger delivery company. However, after both companies were absorbed by Wonder, new data from Restaurant Business Online suggested New Yorkers actually preferred Seamless to Grubhub. Seamless has since been relaunched, with Grubhub stating in a release: "In a time when the food delivery category has become more commoditized, there is clear value in the Seamless brand in New York City."
A benefit of using Seamless is that it allows restaurants to supply their own delivery drivers through its Turnkey service, which can sometimes make the process faster overall.
Gopuff (6/10)
Of all the apps on this list, the one I use the most is Gopuff, a grocery delivery app known for bringing food, drinks, alcohol, and household goods to your door in as little as 15 minutes. Unlike many of its competitors, Gopuff skips restaurant delivery and has customers order directly from the Gopuff warehouse locations, allowing for a speedier process.
A typical order from Gopuff costs $3.95 in delivery fees, but that number can rise if you do not meet the minimum order price. Customers have the option to purchase a Gopuff FAM membership, which offers free delivery, weekly deals, and more for a $7.99 monthly plan. However, some customers complain that it's hard to cancel after signing up for the membership, with one customer reviewing: "I then went to cancel the subscription...and low and behold, there is not a single way to do so on the app..."
And so on, ranking each of the remaining food delivery services from worst to best.