Business Challenges

When it comes to home care operations, managing caregiver activity and ensuring accurate timesheets can be a daunting task. Limited visibility into caregiver activity, manual task assignment and communication, inaccurate timesheets and billing errors, inefficient workflow and communication gaps, and manual EVV compliance processes are just a few of the common challenges faced by home care providers.

Solution

To address these challenges, we developed an innovative mobile app integrated with EVV tools to automate task assignments, track caregiver activities, and generate accurate timesheets. This cutting-edge solution empowers home care providers to streamline their operations, reduce errors, and improve patient care.

Results

By leveraging the power of AI in mobile apps, our clients have seen significant improvements in caregiver adherence to patient visit schedules (30% increase), reduced missed or late visits by 10%, and a 10% decrease in communication delays. Additionally, billing errors decreased by 15%, and overall operational efficiency increased by an impressive 45%.

Solution Implementation

Our home care client needed a nurse/caregiver mobile app integrated with their system and EVV tool to automate task assignments, track caregiver activities, and generate accurate timesheets. We developed the app, integrating it with their system, and added live tracking and automated timesheet modules to enhance their operations.

Enhancements to Existing System:

Our solution includes a range of enhancements to existing systems, including:

  • Live Tracking Module: A real-time tracking feature allowing administrators to monitor caregiver activity, including location, visit durations, and potential overtime alerts.
  • Automated Timesheet Generation: Integration with the mobile app enables automatic timesheet generation based on logged caregiver activity, eliminating manual data entry and reducing billing errors.
  • Task Assignment Integration: The system is enhanced to allow direct task assignment to caregivers through the mobile app, streamlining communication and task management.

Caregiver Mobile App Development with Integrated EVV:

Our solution includes a comprehensive caregiver mobile app that provides:

  1. Task Management:
  • Instant notifications and access to detailed task information
  • Patient name and location
  • Scheduled appointment times
  • Required services and care plan details
  • Special instructions or notes
  1. Time Tracking and Logging:
  • Automated Clock In/Out: Caregivers can easily clock in and out of their shifts directly through the app, automatically logging start and end times.
  • Visit Duration Tracking: The app automatically tracks the duration of each patient visit, ensuring accurate timesheet generation for billing purposes.
  • Location Tracking (Optional): An optional feature that allows for location tracking during visits (with user consent) to verify caregiver presence at patient locations.
  1. Patient Information Access:
  • Secure and detailed patient profiles containing essential information
  1. Communication and Collaboration:
  • Secure Messaging: The app facilitates secure communication between caregivers and administrators for real-time updates, clarification on tasks, or reporting any concerns.

Business Value

Our AI-powered mobile app solution has helped home care providers improve their operations by:

  • Improving UX: Enhancing the user experience and ensuring accuracy of results.
  • Developing All Flow: Implementing a comprehensive tech stack and developing all flow from A to Z.
  • Optimization: Increasing operational speed by 2 times, now with all data in one place.

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