As a developer, you understand the importance of providing exceptional user experiences in your mobile app. With millions of users worldwide, it's crucial to have a reliable support system that keeps them engaged and satisfied. Smartsupp's mobile SDK for swift app development offers a one-click solution to improve in-app support, ensuring that your customers receive assistance whenever they need it.
Streamlined Support at Your Fingertips
The mobile SDK empowers users to reach out for help without leaving the app, eliminating the need to navigate away. This intuitive solution is trusted by over 100,000 active customers worldwide, who appreciate the ease of contacting support with just one tap. By integrating Smartsupp's live chat into your mobile app, you can boost user satisfaction and loyalty.
All-in-One Dashboard for Seamless Management
The mobile SDK also includes an all-in-one dashboard that consolidates in-app and web messages, making it easy to manage conversations, track performance, and respond promptly. With this centralized hub, you'll gain valuable insights into your support team's efficiency and make data-driven decisions to optimize their workflow.
Automated Messages for Continuous Support
When your agents are unavailable, Smartsupp's chatbot and automated messaging system ensures that the conversation continues seamlessly. This feature keeps users informed about the status of their query, reducing frustration and improving overall experience.
Detailed Reporting for Data-Driven Insights
Monitor your support team's performance with detailed reporting, including conversation ratings. These metrics provide actionable feedback to help you refine your strategies, optimize workflows, and make data-driven decisions to drive growth.
Configuring the Mobile SDK in 3 Simple Steps
If you have questions about implementing the mobile SDK or require customization guidance, Smartsupp offers a comprehensive FAQ section, as well as dedicated support channels for assistance. Our team is always available to help you get started with swift app development and unlock seamless in-app support.
What Is the Mobile SDK?
The mobile SDK is a developer-friendly toolkit that enables integration of live chat functionality into your mobile apps. This powerful solution brings instant support right to your users, allowing them to initiate conversations without leaving the app. The mobile SDK works seamlessly on both iOS and Android platforms.
Affordable Pricing for Swift App Development
Smartsupp's Ultimate plan includes the mobile SDK at no additional cost. We tailor our pricing to fit your business size and needs, ensuring that you get a customized solution that aligns with your goals. Contact us today to learn more about our pricing plans and discover how the mobile SDK can elevate your in-app support experience.
Combining Mobile SDK and Web Widget for Comprehensive Support
Don't worry if you need both a mobile SDK and web widget – Smartsupp offers a seamless integration of these two solutions, providing a consistent and clear messaging experience across various communication channels. This comprehensive approach ensures that customers receive unified support whenever they need it, whether through your app or website.
What Happens When No One Is Online?
In the unlikely event that no one is available to respond, Smartsupp's system queues messages, and push notifications alert your team. You can rest assured that every query receives attention and prompt resolution.
Optimized Performance for Swift App Development
Rest assured that the mobile SDK has been optimized to have a minimal impact on performance. We've designed our solution to ensure that users won't notice any effect on their app's operation, allowing you to focus on delivering exceptional experiences without compromising speed or efficiency.
Customize the Chat Window to Match Your App's Design
The mobile SDK allows for full appearance customization, enabling you to tailor colors, fonts, layout, and styles to match your app's design. This ensures that the chat window seamlessly integrates with your app's overall aesthetic, providing a cohesive user experience.
Push Notifications: Automatic Updates for Seamless Support
Push notifications automatically appear when an agent responds to a user's message, ensuring that users stay informed about new messages even when they're not actively using the app. This feature keeps the conversation flowing and provides a seamless support experience.