Are you tired of watching your mobile app startup ideas go to waste due to poor user retention? With over 204 billion downloads in 2019 alone, it's clear that users are eager to try new apps – but only a few manage to stay on board. In fact, an astonishing 77% of users abandon the app within just three to seven days after download. So, what's going wrong?
One major culprit is the lack of effective communication about your app's value proposition. Users need to understand why they should care about your app and how it can benefit them. But beyond just convincing users to try your app in the first place, you also need to ensure that they stay engaged once they've started using it.
The Importance of Onboarding
The quality of your onboarding process is a crucial factor in determining whether users will stick around after downloading your app. In fact, a study by Localytics found that introducing proper user onboarding can increase user retention by an impressive 50%! So, what are the best practices to keep in mind when designing your own onboarding process?
Onboarding Best Practices
- Keep it Short and Sweet: Users expect to complete onboarding in under a minute – 72% of respondents agree, according to Clutch's survey. Don't overwhelm them with too much information or tedious steps.
- Give Users a Choice: Allow users to skip the onboarding process if they prefer to learn through trial and error. Trip.com is a great example of this approach in action.
- Focus on User Benefits: Highlight what users can do within your app, rather than just listing features. The MUST app's onboarding process does this beautifully by emphasizing the user's ability to create their own movie collection.
- Emphasize Value: Use your onboarding process to showcase the value proposition of your app and what users can achieve through it. Revolut is a great example of an app that successfully communicates its value during onboarding.
- Create an "A-ha!" Moment: Design your onboarding in a way that creates an "A-ha!" moment for users when they understand the value provided by your app. Facetune App's onboarding process does this perfectly, showcasing the app's capabilities and making users excited to learn more.
Don't neglect the onboarding process – it can make all the difference in your app's success. By following these best practices and focusing on user retention, you'll be well on your way to creating a mobile app that keeps users engaged and coming back for more. So, start designing your onboarding process today and watch your app startup ideas come to life!