Let's dive into the world of mobile marketing, where the lines between innovative campaigns and customer engagement blur. With over 55% of web traffic originating from mobile devices, it's no secret that mobile marketing is a game-changer for businesses looking to reach and retain customers.
But what sets apart successful mobile marketing campaigns? Is it raising brand awareness, retaining customers, or perhaps offering location-based services? The answer lies in understanding the various mobile marketing campaign types and strategies. In this article, we'll explore 11 innovative examples of mobile marketing done right, highlighting why they worked and how you can incorporate these ideas into your own mobile marketing strategy.
Mobile Marketing Campaign Types
Before diving into the examples, let's touch on some common themes that successful mobile marketing campaigns share:
- Raising brand awareness amongst the target audience
- Retaining customers and increasing their overall customer lifetime value
- Post-sales customer servicing and seamless onboarding
- Gaining legitimate opt-in requests by offering immediate value
- Notifying smartphone users of any ongoing promotions
- Sharing real-time updates through push notifications on mobile apps
- Collecting invaluable feedback
- Running an effective referral campaign
- Personalizing through dynamic content
- Keeping a tab on user activities
- Offering location-based services and offers
- Upselling products or services to a targeted audience
11 Innovative Mobile Marketing Campaigns That Drive Results
Now, let's explore some of the most successful mobile marketing campaigns that leveraged mobile phones to generate greater brand awareness.
- Piece of the Pie Rewards – Domino's Pizza
Domino's took a bold approach by launching its "Piece of the Pie" Rewards Program, allowing customers to earn points for scanning any pizza – yes, even if it wasn't from Domino's! Upon collecting 60 points, participants received a free pizza. This innovative campaign drove engagement and brand awareness.
- Scrabble: Free WiFi – Ogilvy & Mather Paris
Ogilvy & Mather Paris partnered with Scrabble to offer smartphone users free WiFi connections in poorly-connected areas. Users could earn internet access by showing off their spelling skills, unscrambling over 6,000 words and scoring more than 110,000 minutes of free WiFi!
- Send Us a Text – Ford
Ford requested customers to text "FORD" at 63611 to learn more about their Escape and Taurus line. In response, Ford collected crucial details from prospective customers, resulting in a 15.4% conversion rate boost.
- Burn That Ad – Burger King
Burger King ran a cheeky real-time troll campaign called "Burn That Ad," allowing users to download the mobile app and virtually burn down rival ads using Augmented Reality (AR) technology. This campaign drove engagement and conversion rates.
- #MyCalvins – Calvin Klein
Calvin Klein capitalized on an existing opportunity when supermodel Miranda Kerr used the #MyCalvins hashtag, kicking off a mobile marketing campaign that roped in other celebrities like Trey Songz, Fergie, Chiara Ferragni, and Shawn Mendes.
These innovative mobile marketing campaigns demonstrate how businesses can leverage mobile phones to drive results. By understanding the various mobile marketing campaign types and strategies, you can create your own successful mobile marketing initiatives.